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Our Partners are some of the largest and best payment processors in the world
Clearent is a payment processor best known for its Cash Discount & Surcharge programs. As one of the largest payment processors in the country, Clearent serves both small businesses and large enterprises alike. The company is known for its transparency and commitment to customer service, with benefits including 24/7/365 customer support and next-day funding with one of the latest cutoff times in the industry.
Best for businesses looking for a Cash Discount & Surcharge program
PaymentCloud is a payment processor best known for its excellent customer service and focus on small-to-medium sized businesses. PaymentCloud's breadth of solutions allow it to work with merchants in "high-risk" and online industries as well as merchants in "low-risk" and brick & mortar industries as well. Known for its customer service, every business that signs up with PaymentCloud gets a dedicated customer support specialist and it is a trusted referral partner of both Square and Stripe. PaymentCloud has a wide variety of equipment offerings, including Clover™, so whether you are looking for a mobile-reader or are in need of a full-suite POS, they have you covered.
Best for small-to-medium sized businesses looking for excellent customer support and industry-specific equipment
Paysafe is a payment processor best known for its technology and omni-channel solutions. With over hundreds of thousands of locations served worldwide, Paysafe is a truly global processor, and the company has a strong presence in both Europe and the U.S. Paysafe is heavily focused on technological innovation, and is a one-stop solution for businesses looking for white-label credit solutions, mobile-order and delivery platforms, payment gateways and everything in between. It's global reach also make it a great-choice for businesses with a high-volume of cross-border transactions.
Best for businesses looking for cutting edge technology, omni-channel solutions and cross-border transaction expertise
TSYS, owned by Global Payments, is a payment processor best known for being one of (if not) the largest payment processors in the world. Trusted by some of the largest companies in the world, its ~24,000 employees have an over 50 year track-record of payment processing expertise. Despite its size, the Company still maintains a strong commitment to customer service, with over 200 U.S. based support specialist available 24/7/365. In fact, it has one of the lowest call-wait times in the industry, averaging just under 30 seconds. TSYS' solutions serve businesses of all sizes across a variety of channels.
Best for businesses of any shape and size looking for excellent customer service coupled with the expertise and know-how of one of the world's largest payment processors
A Note on Internet Reviews
Customer Service, Rate Increases and Hidden Fees
Our partners are some of the largest payment processors in the world and serve millions of customers across the globe. Not surprisingly, there are a small number of negative reviews and complaints that can be found on the internet. The majority of these reviews have to do with customer service, pricing and fees. We have signed agreements with our payment processing partners to address these very issues. This is why we can offer Zilment Certified quotes, meaning you don't have to worry about your rates increasing* or hidden fees. This is just one of the many benefits of using Zilment.
Funding, Account Closures and Withholdings
There are lots of moving parts when it comes to credit card processing. Issuing banks, acquiring banks, processors and ISOs are just some of the players and terms involved everytime a card is swiped. So when it comes to complaints about funding, account closures and withholdings, it's important to know that these decisions mainly rest with the banks and not the processors. That's why we work with some of the largest payment processors in the world. They have the experience to support your business and relationships with some of the largest banks in the world, including Wells Fargo and Bank of America. It's also important to note that almost all resellers, also known as ISOs ("Independent Sales Organizations"), work with these same group of banks and use our payment processing partners to process payments. So be weary of what they can promise.
We take your processing needs extremely seriously. That's why all our processing partners are vetted and were selected based on strict criteria, including customer service, uptime and experience. You can also rest-easy knowing that our partners are trusted by millions of customers, including some of the largest companies in the world, and they process billions upon billions of transactions per year. You simply won't find a more experienced group of payment processors to trust.
* Only applies to processing fees and / or rates within Zilment's control and excludes Interchange, Card Brand and / or other "wholesale" or "direct" costs.
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